How to choose a professional automotive detailer
Where quality is the thing sought after there is no comparison
Car washes, amateur detailers posing as professionals & express detailing shops offer cheaper prices undercutting a true professional detailer. Master automotive detailers will always have higher prices because they offer premium detailing services.
Selecting a professional detailer is not an easy task
It’s unsettling but true - many may call themselves professionals but they do not stand up to or beyond the industry standards and lack customer commitment. When seeking the services of a Master Automotive Detailer it should be approached no different than if you were hiring a contractor for your house. A vehicle is the second largest investment for most people - a major asset and you don’t want amateur detailers performing work on it. You want a master automotive detailing technician because simply knowing how to make a car sparkle is not enough. If you think it’s expensive to hire a professional detailer to do the job - wait until you hire an amateur! The result can be costly.
Pricing reflects the quality of workmanship
Price is what you pay; the value is what you receive. The result of quality workmanship is not an act; it is a habit that is long remembered after the price is forgotten. A Master Automotive Detailing Technician should:
- Have ethics
- Be consistent
- Offer high quality services/ products
- Offer value for the price
- Possess professional skills
- Possess knowledge about the chemicals they are using
- Have knowledge about and use the proper equipment
- The workmanship should have value for the price
- Constantly update their professional skills, education and training to keep pace with the ever changing technology
- Have technical training and knowledge about the various surfaces of each vehicle because each vehicle is made of different materials. No two cars are the same so each vehicle must be treated accordingly.
A professional detail takes several man hours to complete
In most cases it should take 8 hours to complete an interior / exterior detail but in some cases a detailing specialist may ask to keep the vehicle several days if the work is extensive. The true professional does not put a time limit on quality when it comes to auto detailing; so if you are told that a complete detail can be performed in a few hours be very weary.
It should be noted that even the Master Detailer can sometimes miss something because these are multi-dimensional surfaces. If they do, call them immediately and tell them. A true professional will ask you to bring it back in so they can fix it.
Chemical quality
A master detailer uses the highest quality of professional grade chemicals that are proven to be successful. It is important that the automotive detailer understands that the quality of the chemicals used on your vehicle are just as important as the workmanship that is performed. Quality products make a world of difference. A complete restoration can look good but if the products that were used are low-grade - it defeats the purpose because they have not provided complete protection against the elements. A detail shop using brand name products available at retail stores should be avoided.
Your car care guardian should be committed to customer satisfaction and a superior craftsman
Here are a few more tips to help you when looking for that diamond in the rough:
- Educate yourself - Gain as much information and knowledge as you can about car care prior to consulting any auto detailing services.
- Ask around town - Inquire with friends, family, co-workers and automotive dealerships to find out who is the best automotive detailer in or close to town. Automotive dealerships are your best bet - they are in the business and know the value of a fine detailer.
- Ask questions - Once you have expanded your knowledge you will be able to ask questions. Find out what options are available to you, ask what the differences are between their service and the competitors, ask about their customer satisfaction policy, prices, the benefits and how they define themselves as a professional.
- View a car before and after - Ask the detailer if you may see a car prior to being detailed and again after the work has been completed. Do not go by photos. Ask to see the real deal. It may be a little time consuming because you will have to go to the shop twice but it is well worth it.
- Ask for references - Don’t be afraid to ask a detailer prior to contracting them for several references. If they are unwilling to provide any - stay clear. A true professional has excellent references and is more than willing to provide them upon request.
- Follow through - Before committing to any services follow through on the references. Ask the reference if they were satisfied with the work performed, what type of service they purchased, if they have had any problems - if so, was it rectified in a timely and favorable way. Ask when the work was performed - if it was just performed ask if you can see it.
- Make a decision - It’s now time to make an intelligent decision based on your knowledge.
Remember, basing your decision on pricing alone is not enough
Auto detailing is protection for your asset. In general, prices reflect the quality of workmanship. Lower quotes usually mean lower - chemical quality, care, client satisfaction, craftsmanship and overall knowledge, training and education. A true professional does not reduce prices to compete because the quality of work provided supersedes that of the competitors and is above the industry standards.
That's the Diamond Detailing Difference!
Diamond Detailing Automotive Reconditioning Technicians are trained, professional detailers dedicated to art & science of automotive protection. Our professional skills are a result of our professional training, certification and devotion to continued education. Our key to client satisfaction goes beyond that of providing the highest quality service. It is the responsibility of a bona fide professional detailer to educate clients on why it is a wise move to invest in quality, to teach proper care car maintenance and explain the many benefits of automotive detailing.
We want our clients to have the highest expectations and to understand the difference between our services and that of the competitors. Experts agree That it is a combination of the amount of time, care, equipment knowledge, chemicals, skills and training that define and separate the amateurs from the true professionals. A master detailer takes pride in their workmanship and wants their customers to be able to do the same. You have the right to be cautious and should be
Diamond Detailing fixes damage caused by other detail shops on a regular basis - so we have first hand knowledge of the type of poor workmanship out there. We have gained the trust of clients from all over Ontario and the United States because we understand that customers work hard for their vehicles and deserve to have them protected by the highest standards.
To book an appointment please call or visit us at:
Diamond Detailing Guelph's Finest Automotive Reconditioning Technician
355 Elmira Rd North Unit 139, Guelph, Ontario, Canada(519) 824-3915
